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Posted Anonymously Latest page update: made by Anonymous , Jun 15 2009, 1:37 PM EDT (about this update About This Update Posted Anonymously Edited anonymously

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Anonymous Service 0 Oct 10 2009, 12:45 PM EDT by Anonymous
 
Thread started: Oct 10 2009, 12:45 PM EDT  Watch
On 8/10/09 Aqua Squad came out to a service on my system, They charged $99.00 to stand there and run the system through it's cycle 1 or 2 times. On or about 10/2/09 I noticed that the Brine tank was full and had over flowed. I called Aqua Squad. They set up an appointment to come out and check the system. Their service guy showed up and after several phone calls for assistance he said the tri-gaurd unit had cracks in the treaded area and was the problem. He told me that some one would call before 7PM to set up an appointment for him to replace it. I waited around for a call for nothing. The next morning I called around 8AM and was told by the guy he would take care of it. Later that day I called again since I hadn't heard anything. The girl I talked to didn't know anything about it. She said she would contact Jason to find out what’s going on. I never got a call back so around 3 I called them back, the girl said they have been trying to get a hold of Jason but he wasn’t answering his cell phone. Late that afternoon he called me saying no one had called him.

Finally on 10/7/09 he came out to replace the tri-guard, at a cost of $114 for service call and part shipping.

On the morning of 10/9/09 I noticed a leak coming from the base fitting of the tri-guard and called Aqua Squad, I was told they would get a hold of Jason. Another day wasted cause he “wasn’t answering his cell phone” again. Finally around 3 or 4 PM Jason called saying he had another appointment and it wouldn’t be for another 3 hrs before he could make it to the house. This would put it at about 7-8PM. He said it would probably be better if he could come in the morning. We agreed on 9 AM 10/10/09. At 10 AM he hadn’t shown up so I called Aqua Squad. After 3 phone calls I was told he “wasn’t answering his cell phone”. It is now 12:19 PM and he still hasn’t shown up.

I


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Anonymous Tell us some tips that you use 7 Jun 2 2009, 2:18 PM EDT by Anonymous
 
Thread started: Nov 13 2007, 10:57 PM EST  Watch
This will really Help!!!
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Anonymous Improve site 0 Jun 2 2009, 2:14 PM EDT by Anonymous
 
Thread started: Jun 2 2009, 2:14 PM EDT  Watch
Clean up your sentences. Take the time to proofread. It shows you're serious about your content, as opposed to just throwing anything up there.
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